Supra provides a cutting edge electronic lockbox system to the real estate industry. To add an additional cradle to a computer after the initial installation, follow the instructions in install software and connect cradle on page 1, step 4. Lets explore the criteria so that you can download supra ekey pc on mac or windows laptop with not much headache. How to repair supra displaykey error code 09 solved. The macbookpro also sees the cradle as a found usb device in os 10. Please try number that the cradle uses to call kimnet for performing an esync. Supra display key stuck on connecting to cradle youtube. Curiously parallels sees the cradle as a found usb device. For users who want expanded features, including mls search from their ekey software, the ekey professional is an option but at a considerable increase in cost.
I highly recommend for the start of the new year that all agents switch over from their current activekey to an ekey for several different reasons. Here are the windows 10 related issues that somls is aware of. Usb cradle uninstall and reinstall for windows xp and windows 2000. Program your lockbox with your ekey supra is not only a lockandkey system, but a communications tool as well. Usb cradle installation instructions if you need to uninstall first go to usb cradle uninstall instructions. Click next on the displaykey usb cradle software screen to begin installation. Monthly fee will be pulled from an account on file with supra.
If you install the cradle software on a computer that does not run one of the compatible operating systems listed above, our staff will not be able to provide support for the cradle on that computer. More than a lock box key, supras handheld solution seeks to answer many modern realtor needs. Supra, ekey, and ibox are registered trademarks of utcfs. Displaykey usb cradle software is not supported on these operating systems. Traccess displaykey usb cradle runs on the following operating systems. Since the display key and cradle are leased products, they must be returned to the scaar. Displaykey user manual documents free download pdf.
Before you begin do not disconnect the cradle cables. Key information st cloud area association of realtors. As a heavy listing broker this was real reason to upgrade. Supra leases ibox units ibox or iboxes to keyholder for the term and grants keyholder a limited nonexclusive, nontransferable, revocable license to use the software incorporated in the ibox. Click the down arrow in the supra ekey update code is in a 10minute lockout state. Professional software or ekey basic software collectively, the ekey, if chosen. You wll need your email address from your traccess keyholder profile and your current key pin cod.
Please contact the local boardassociation directly prior to going to one checks are only supra display key software if my key is expired. Please look into this otherwise i will have to replace it with a droid. When you add the listing number or address it updates your supraweb account. Some somls members who use the supra displaykey with the usb cradle have reported that they werent able to update their key after the windows 10 upgrade. Cradlemrx, as a proven comprehensive home health software system, serves the specialized needs of home health professionals by providing pointofcare data entry and management in an easytouse, affordable solution. My lesson there was never be the first to update to new. Make sure that your operating system is compatible with the displaykey usb cradle software. Assign and track your keybox inventory, view showing activity. A connector that connects to your iphone and an infrared lens.
Lockbox products pinellas realtor organization central. However when trying to release the shackle or retrieve a key i receive the following message failed to bond with the bluetooth device. The dkey usb cradle software is available free of charge on kim web. I just purchased the windows nokia lumina 822 to complete my network windows pc, surface. Privacy policy website terms and conditions website terms and conditions. Operating devices with your traccess ekey traccess. If the software was previously installed, you may get a message to repair or remove the software. Mail order instructions for supra displaykey or activekey.
More than a lock box key, supra s handheld solution seeks to answer many modern realtor needs. Keyholders can program their own lockboxes to either 24 hour access or the. If you exchange your current gray aeii boxes or blue iboxes to the new bluetooth ibox lockboxes now, you get the new lockboxes and a new displaykey with new batteries and updated software. Input the update supra display key software appears only during an immediate esync. Is your essential software compatible with windows 10. The traccess ekey software allows you to use your iphone to access traccess devices. After windows installs the driver for the cradle, select start programs supra usb cradle finder and follow. To use the ekey software your must subscribe to ekey service through your associationmls. Add supra ekey software to a supported android, apple or. With that update of the apple system software, the ekey became intermittent. How to install usb cradle software supra real estate.
Apr 24, 2018 supra display key stuck on connecting to cradle. The displaykey cradle no longer ships with or requires the ac adapter. Your key is automatically updated support for service at 877 6996787. Traccess ekey is intended for use with the commercial traccess system.
Click here to see tutorial tips on using traccess mobile web. The basic ekey option offers more features than the active key, but at a minimal cost increase over the dkey. Supra has provided innovative technology to help real estate professionals connect people and homes since 1955. Supra resources ekey software for your smartphone is available for purchase at dbaar. Although these keyboxes all look the same, they may not have the same system code programmed into them. All drivers available for download have been scanned by antivirus program. Ask your board, association or mls whether ekey basic or ekey professional service is o. The ekey professional software and the ekey basic software are each used with certain electronic devices including certain personal digital assistants and certain cellular telephones pdaphone as approved by utcfs. Click here to view helpful documents and quick videos to help you maximize your ekey s potential. Supra ekey update code your display key screen displays the serial numbers of the keys accessing your listing. Check out the current list of mobile devices that are compatible with the ekey software system. Make sure the usb cord to the cradle is not plugged in, and click next.
Follow the onscreen instructions to install the cradle software. The latest version of traccess displaykey usb cradle is currently unknown. Supra display key stuck on connecting to cradle very hard at that boost but it doesnt. When prompted, enter the update code supra display key software audit trail appear in the list below. The ekey updates over the air so theres no longer a need to place it in the cradle or get out on the road with an expired key. The supra ekey adapter has a key ring for easy placement on your key chain. Usb cradle uninstall and reinstall for windows xp and windows 2000 note. Use traccess mobile web for automatic reauthorization of your key. Once the connection has been established, the remote host or network may. Uploaded on 472019, downloaded 309 times, receiving a 85100 rating by 347 users.
To have your keycard to open keyboxes on properties. The ekey software allows one to program the ibox settings including shackle and cbs codes as well as many other settings. In a quicklychanging world, you need software that stays uptodate at all times. Most everything on the menus is functional except flashlight and few other items i can live without. Enter a new phone then press several times until you see input update or cbs, then press.
The keyholder must return the damaged key or cradle before obtaining a replacement. Displaykey uninstall reinstall usb cradle software. Displaykey usb cradle 32 bit software displaykey usb cradle 64bit software. I honestly cant emphasize how much more efficient the ekey is to use over its predecessor. Supraweb is a secure website for real estate agents and office brokers to login and manage their accounts, showing activity, and inventory. Supranet is used by the association or mls system administrator to manage keyholders in the system. Purchase an ekey compatible phone login to supraweb email technical support support home. Install the displaykey usb cradle software drivers onto your pc before connecting your cradle to. Opening and removing the lock box shackle with a displaykey. It describes all you need to know about using the ekey and the other supra system components. After windows installs the driver for the cradle, select start programs supra usb cradle finder and follow the onscreen instructions.
Almost as if there was a virus protection program blocking the function of the sync driver. On your computer click the start button at the lower left. Listing information you can add the mls id, date, address, mls source, client name, and occupant name. Displaykey usb cradle installation instructions supra. Click this link to start the download its best to select save from the box, and save the application to your desktop download and install usb cradle software if your personal firewall software interferes with displaykey software installation disable or close it. Click here for instructions to set up either the dial up phone line cradle or usb cradle. The displaykey cradle connects to the supra network through a phone line or through a usb cable connected to your computer. Showing alerts, mobile productivity tools, and listing activity reports are advantages of the supra system that create sales opportunities for real estate agents. Apr 21, 2010 opening and removing the lock box shackle with a displaykey. The supra ekey adapter is used to provide an infrared signal from your iphone that can be recognized by an ibox. It was initially added to our database on 11022016. Add supra ekey software to your smartphone and enjoy one less gadget in your pocket or purse. Ge supra displaykey usb cradle com4 drivers download for.
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